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Upgrade question

I'm planning on upgrading from 9.5 SP5 to 10.1.2. I've read the upgrade instructions on the Customer Portal and they say to upgrade to 10.0 and then from there upgrade to 10.1.2. However, the PDF on the Customer Portal about the license update says I'd need to upgrade to 9.5.1 and then upgrade to 10.0. So I'm wondering which document is correct? Do I need to upgrade to 9.5.1 first?

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Accepted answers

pacetti

Short answer: It shouldn't really matter.

Longer answer: Though you should expect a clean upgrade to 10.0 from any 9.X version, you are safest upgrading 9.X -> 9.5.1 -> 10.0 -> 10.1.2, like the majority of SW customers. This is a well-worn upgrade path. NPM 9.5.1 provided a large number of important fixes to previous 9.X versions. These fixes were certainly incorporated into all later versions, but upgrading to 9.5.1 ensures that all updates to NPM are completed as cleanly as possible.

And, as with all upgrades, complete a full backup of your database, as described in "Creating Database Backups" and "Using SQL Server Management Studio" in the SolarWinds Orion NPM Administrator Guide, before attempting any upgrade.

All comments

pacetti

Short answer: It shouldn't really matter.