I think alerting is one of the most untouched modules in SolarWinds. It is old, klunky, slow and a huge pain when you have hundred of alerts. Not only is the module itself long in the tooth but at this point is severely lacking. We still do not have QOS alerts, very few wireless alerts, no Netflow alerts and the list goes on.
For as much as it universally gets used by I think almost every customer it really needs some attention.