Orion Module Engine stops and restart continuously after DB connection failure

ckristofek

I'm running NPM 10.2.2 with NCM 7.0.2.  Whenever the DB server is unavailable (e.g a machine restart), the NPM server seems to get confused and NPM will no longer serve pages.  I've had to restart IIS or the "Solarwinds Orion Module Engine" to get it working again.  This NPM confusion can be caused in as little as a couple of minutes of inability to access the DB server.  Is this a known issue?
Thanks in advance.

monitguy

Hi,

This is a typical solarwind issue, to fix this issue

Need to restart the SQL services

Restart the Orion Module engine and Cortex service will fix this issue.

If still this issue persists,

Go to control panel - Orion Core services - right click and repair

then restart it will work perfectly