I was asked to help finish the configuration implementation of our NPM alerting. We discovered a flaw in our Alerting process in that
how do we get alerts if the Email server or Connection to the outside world is down ?
So i did a little reading the NPM Admin guide and decided on a Advanced Alert, the problem is... I dont know where to start or how to configure. I got the SMS Alert working. I can perform a manual test and I get the alert from the modem/sms software just fine. It's just setting up the alert is where I am lost.
My ultimate goal is;
T rigger the Advanced Alert (SMS tied to modem) if a basic alert fails to send for whatever reason.
Our NPM has several hundreds of alerts and I am hoping that I dont have to create a second Advanced Alert, for each Basic alert. I am looking for a failover sms alerting process.
If anyone can offer any insight that would be great.
Mark