Custom poller alert problem

Question

I am using the new Universal Device Poller to do a GET TABLE on a table containing nortel passport fratm dlci operationalstate, and I get back data sucessful.

I would like to get alerted when any of fratmDlci operationstatus changes to disable, I do it like this:

Type of Property to Monitor: Custom Node Poller Trigger Alert when all of the following apply

Poller Name is equal to frAtmDlciOperationalState

status is equal to disable

But when a frAtmDlci's operationalstate change to disable, I have got no alert. Why?

This is the log when I test the alert Initiating test for alert New Alert.

Retrieved 1 actions for alert New Alert.

Preparing action type NPMEventLog to test alert New Alert.

Alert New Alert: NetObjectID('202db944-baaa-4143-96d5-14f224fd80c4') is not numeric.

Alert New Alert: successfully wrote to event log. - frAtmDlciOperationalState on bogon 24.24 enabled

Action type NPMEventLog for alert New Alert completed successfully. Completed action type NPMEventLog for alert New Alert.

Completed test for alert New Alert.

Thank you!

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hekang · Answer

When I change it to "disabled", I get the alert successful. But there is another problem: when another fratmdlci's operationalstate turns to disabled, there is no more alert generate again.It seems like the object name has already be triggered, and couldn't be triggered again.

I would like to get alerted when any of fratmDlci operationstatus changes to disable, what should I do ?

FormerMember · Answer

You say "Status is equal to disable".  Is that exactly what is says, because in your table it says "Disabled".  The text would need to match exactly.  Now this might just be a type in your post, but I thought I'd check.