Tunnel interface is not discovered

Applies to both NPM and NCM.

A tunnel is built and is active on a router. When I add the node in both applications (NPM and NCM) it is discovered and all interfaces appear (Fastethernet, serial, loopback, etc) except for the tunnel.

I have deleted the node and added it back multiple times with no joy. I have many other routers that do this perfectly.

NCM = 5.5.1 and NPM = 9.5 SP3

Thank you for any assistance.

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jtimes

assuming that this is a Cisco device... what is the IOS this router is running?

timrichter

Cisco IOS Software, 2800 Software (C2800NM-ADVENTERPRISEK9-M), Version 12.4(8),

jtimes

are the other devices (that discover correctly) running this IOS

njoylif

if it is an IPSEC tunnel you are SOL because there is no virtual interface for the router/orion to pick up on. If you are running GRE or GRE over IPSEC you are fine as there is an actual tunnel interface.

Juniper devices use a virtual interface for the IPSEC. we are probably going to migrate our VPN routers to that.

The problem with trying SNMP using OIDs is the tunnel ID changes every time the lifecycle re-ups itself.

timrichter

Yes, all of our 2800s are running the same IOS.