Hi Guys,
I don't know if this problem has been posted on this forum before nor if anyone has experienced the same. But, here it goes we are currently doing demo of NPM v10 to our prospective clients via their own net infrastracture, and right now this is still our problem. They have a Silverlake sofware residing on an IBM i520 machine which is being detected by NPM but the thing is it's showing different readings (capacity) on the RAM. I've coordinated this concern with their IT guy to verify the amount of RAM residing on their machine, and as per their IT guy the machine has 16Gig RAM's (4Gig per stick). I was wondering why it is only showing the RAM as 1Gig in capacity or sometimes a different value instead of showing it as fix 4Gig. I've uploaded screenshots for reference since I'm not really good in explaining (sorry). Hope someone could help me here, 'coz this problem has been on going for a long time now. TIA
1st image shows the space utilize (82%) notice that If you add up value on the space and space used the RAM is equal to 1Gig of memory.

on the image below, the utilization percentage is now "green" and notice that the value on the space column also change, it is now 1.465Gig which when I add up the value on the space used the total now would be around 2Gig.

On the 3rd image below, RAM reading on space now reads as 2.603Gig while the space used is 897.504MB, which when added equals to roughy 3Gig.
