Is there a compatibility issue with running Orion NPM 8.1 and Engineers toolset 10 on same server?

I am running Orion NPM 8.1 on a Windows server and just loaded Toolset V10 and now i can not seem to get the Orion NPM to connect to my polling engine? Suggestions?

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Accepted answers

greg

d-moore - Our great QA folks have been re-testing the issue, and one was able to recreate a conflict which you might be experiencing.

If you are getting an error when opening System Manager, try the following:

Open a command prompt
navigate to %program files%\SolarWinds\Common (usually C:\program files\...)
run the following command at the prompt:
- regsvr32 swlogo.ocx

HTH,

Greg

All comments

greg

DTGEDS - There shouldn't be any issues that I am aware of... I would look to make sure the Orion service is running and there are no firewall issues (if the engine is on a different box).

You can also try running the Orion Config Wizard to reset the connection params...

HTH,

Greg

d-moore

I have the EXACT same problem with OPM 8.51.

Since the upgrade on my OPM server, I can't connect to my polling agents since upgrade. Ticket # Case #89228 has been opened.

greg

d-moore - Our great QA folks have been re-testing the issue, and one was able to recreate a conflict which you might be experiencing.

If you are getting an error when opening System Manager, try the following:

Open a command prompt
navigate to %program files%\SolarWinds\Common (usually C:\program files\...)
run the following command at the prompt:
- regsvr32 swlogo.ocx

HTH,

Greg

d-moore

Fixed!!! Way to go QA Dept!!!

FormerMember

Yes , Greg that fixed my issue as well. Thanks for all the great help.