Community
- Command Central
- MVP Program
- Monthly Mission
- Blogs
- Groups
- Events
- Media Vault
Products
- Observability
- Network Management
- Application Management
- IT Security
- IT Service Management
- System Management
- Database Management
Content Exchange
- SolarWinds Platform
- Server & Application Monitor
- Database Performance Analyzer
- Server Configuration Monitor
- Network Performance Monitor
- Network Configuration Manager
- SQL Sentry
- Web Help Desk
Free Tools & Trials

monitoring IBM Datapower devices

I am trying to monitor datapower devices.. when I add the device using the proper read string.. I get the following message

Test Failed. There was no endpoint listening at net.tcp://<devicename>:17777/orion/npm/businesslayer that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details

Is there anybody who is monitoring datapower devices? This looks like it is being generated by NPM, but I am not how to troubleshoot this.

Find more posts tagged with

datapower_device

Accepted answers

charpham

This worked... thanks

All comments

Yann

Hi,

Therewas no endpoint listening atnet.tcp://<devicename>:17777/orion/npm/businesslayer that couldaccept the message

The Web Console tried to contact the Orion Module Engine on the tcp port 17777 but did not manage to establish the connection.

1) Ensure the Orion Module Engine service is started on the Orion server, If yes, Try to restart it and see if that helps.

2) If you are using an additional web server, ensure the TCP port 17777 is not blocked between the Main Orion and this Web Server.

3) If that does not help, the cause of the issue is probably in the log files. I would recommend to you to open a support ticket and attach the diagnostics.

HTH,

Yann

charpham

This worked... thanks

Kash

I got the similar error and resolved by restarting "Solarwinds Orion Module Engine". Not sure if it occurs again.

What is the root cause of this issue? why this service is stopped/hangged? is there any permanant solution.

Thanks

Kash