Alert- batch file, VB, EXE

JakeRutski

We've been trying to get an alert that not only sends us an email, but also attempts to restart a service.

We have a very touchy piece of software that likes to randomly stop itself...all you've got to do is restart the service- So I figured why not have Orion Monitor with Application monitor, and try to restart it as soon as it goes down.

Tried a few things-
External EXE: a batch file that ran sc.exe to start the service remotely.

*
@echo off
C:\Windows\System32\sc.exe \\sundb start BTXSERV
*

External VBScript: to launch the bat file.

*
dim shell
set shell=createobject("wscript.shell")
shell.run "C:\btxstart.bat"
set shell=nothing
*

Both the .bat file and the .vbs work in the orion alerter, but not in the beta alert manager...When I test fire the alert in orion, it works fine, and there's no way to test fire through the alert manager.

I have an email alert to ensure that it is triggered- which it is...I'm out of ideas.

Running Orion version 7.8.5
NET PERF MON Engine version 7.8.172
Alert Manager Version 8.1.25 (beta)

Network_Guru

Hi Jake, welcome to Solarwinds.

I did a search in this forum and found the following which appears to pertain to your issue:

www2.solarwinds.net/.../topic.asp



-=Cheers=-
NG