Application Monitoring - Advanced Alert not Triggering

rmarshall

I have an advance alert that says email me if:

If Process Name is equal to inetinfo.exe
Application Status is equal to Down

If I stop IIS on the host I do not get an email. Do I need to open a ticket for this? Am I doing something wrong?

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jkennedy

You need to change where you have Process ID to Application Name. The Process ID is the numeric process number the application is using on the machine where it is running.

rmarshall

I'm sorry, I meant to say Process Name. I have done it with Application Name as well and it does not trigger.

I have also tried using the Running Copies is equal to 0.

jkennedy

Have you gone into the Node details for the server and selected application monitroing then selected the applications you want to monitor.

rmarshall

Absolutely, yes. I have confirmed that I have the application processes listed under Applications when I expand the tree for the nodes.

rmarshall

I haven't tested this yet, but I think I figured it out. I set the trigger to fire if Status Description not equal to Application is running. I will test when I have a chance.