When we run the V9 SP2 installer, we see this... Note the program directory is NOT on the C: Drive
Any ideas?
Installing SolarWinds Orion Network Performance Monitor 9.0 SP2
Stopping Services
Stopping Service NetPerfMonService
Service is stopped
Stopping Service OrionModuleEngine
Service is stopped
Stopping Service SolarwindsSyslogService
Service is stopped
Stopping Service SolarWindsAlertingEngine
Service is stopped
Stopping Service SolarWindsTrapService
Service is stopped
Stopping Service SWOrionInformationService
Service is stopped
Stopping Service SWJobEngineSvc
Service is stopped
Stopping Service SWJobSchedulerSvc
Service is stopped
Stopping Service NetFlowService
Service is stopped
Stopping Service VoipMonitorService
Service is stopped
Stopping Service SolarWindsSyslogService
Service is stopped
Waiting for NetPerfMonService.exe to exit
Process is stopped
Waiting for SolarWinds.BusinessLayerHost.exe to exit
Process is stopped
Waiting for TrapService.exe to exit
Process is stopped
Waiting for SyslogService.exe to exit
Process is stopped
Waiting for AlertingEngine.exe to exit
Process is stopped
Waiting for SolarWinds.InformationService.Service.exe to exit
Process is stopped
Waiting for SWJobEngineSvc.exe to exit
Process is stopped
Waiting for SWJobSchedulerSvc.exe to exit
Process is stopped
Waiting for SWJobEngineWorker.exe to exit
Process is stopped
Waiting for NetFlowService.exe to exit
Process is stopped
Waiting for VoipMonitorService.exe to exit
Process is stopped
Waiting for SyslogService.exe to exit
Process is stopped
Copying files to
\Solarwinds\Orion\
Error: Unable to copy files to install directory. (Error Code: 4)
This service pack installer encountered an error updating files.
Please stop any running Orion programs and services and try again.
Press any key to continue . . .