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Orion NPM 10 product update showing update even there are new release of hot fix

dear team..

anyone facing this problem. our orion NPM 10 slx product update stiil report my orion is up to date but i am notice that in customer portal there is new release of hot fix..

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MarieB

Hi Nightmare--

There is a hotfix for NPM 10 that you should have been notified about it. Sounds like a it might be a bug.

To open a support ticket, go here.
http://www.solarwinds.com/support/ticket
Click Submit a Technical Support Ticket.
In order to receive technical support, you will need to be current on your SolarWinds maintenance. Complete the form. You will not be able to
upload your diagnostics, but you will receive an email back that allows you to upload diagnostics.

bshopp

This is a known bug which I believe should be resolved in the next release

nightmare

thank you marie

i already opened ticket ticket id: Case #194042 - "Orion product update not work properly"

Thank Brandon, hope i will fix on next release, by the why not the orion product update is not directed as emails notification? because from customer portal we used email for licenses