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NPM : Unable to get data

Hello, Im starting with Solarwinds NPM and I have 2 licences, one for NPM 10.3 and other one for 11.5

I installed 10.3 but web console show devices only not data ewlated them (Server show disk but no use status, CPU without consume, link without traffic).

I tried to find this problem in administrator manual, without success.

Could you help me ???

Rgds from Chile

Carlos

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ecklerwr1

Wow a very old NPM and a brand new one... Was someone in the middle of an upgrade or something? Could you give us some background on what the situation is? I'm a little confused what's happening and where you're at? Without knowing much you want to get on 11.5 not 10.3... If you are under support that will definately help.

cgl

Hello ecklerwr1, Thanks for your reply.

I want to use 10.3 in an internal network (11.5 is reserved for corporate use). This is not an upgrade.

I have two licenses and want to use both (is a little expensive the 10.3 upgrade and obviously without support at this moment)

10.3 I have the license and I want to use this (I know that is old but for the purpouses is enought)

I installed other times and without problems but now I can see only the nodes not information related them.

I dont know what happend, the information related the server where I installed this is not showed (CPU, Memory, Disk, Traffic in the interfaces).

Rgds

ecklerwr1

Same things that applied with 10.3 years ago still apply today... If this is new do you a have a firewall that could be blocking some of the traffic from the poller? Is NPM talking to the database alright? Also after adding nodes it takes a little while for the stats to start populating the database enough to show graphs etc.

cgl

Im not using a firewall, this is a test environment.

Regarding NPM talking with database I asume it´s working, how I can check this ?

I have this running from yesterday and no data.