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Hard time adding a Catalyst 6506

Hey Techies...

Here's the skinny. We have a pair of core 6506's that were running HSRP, and were added successfully into Orion. I recently migrated us to VSS, where in the naming convention for all interfaces changed... it went from, for example, Ten1/1 or Ten2/5 (on each chassis) to Ten1/1/1 or Ten2/2/5 (in a single config).

After the change, I tried to list resources in the existing Orion object, but this failed. I then deleted the old object and recreated a new one, and listed resources. They now appeared correctly. However, after selecting the UP interfaces to monitor, and clicking Submit, I received the error:

"An unsecured or incorrectly secured fault was received from the other party. See the inner FaultException for the fault code and detail."

Inner FaultException? What?

I then tried to delete the new object and received:

"Item 1 of 1 where 1 failed. Last error: Internal Server Error"

Anyone come across anything like this? Thoughts? I'd love to post a pic of the errors, but I guess that's not allowed.

Much obliged,

Mike

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Nandish

I would suggest to open a support ticket with us to look in detail.

MarieB

Mike--

When you open a support ticket, could you:

--Reference this thread to Support.
--Post back here with the case number.
--Post back here with any resolutions you get from Support.

Network_Guru

The solution is here:

I'm was also struggling with this issue on full version 10.1.2 SLX NPM with Admin accounts. Stops an admin from adding nodes, viewing the poller engines status to name a couple of problems this it causes.

So, I ran the OrionPermissionChecker.exe and found that two of the locations were having issues and FAILED. I ran the repair, it didn't correct everything as it showed but by running the repair and check a couple of times it fixed the permissions.

Then I forced and the w3wp.exe service closed.

Finally, I did an iisreset from the command prompt and gave it 10 minutes.

Issue resolved.