I guess this will need a support ticket but any ideas why no clients are displaying on the heatmaps?
The controllers are Cisco 5508.
Details when clicking an AP shows clients connected:
You are not alone. See this thread: Wireless Heat Map
hi,
still having problem with this? Have you opened support ticket?
Ladislav
Hi,
No I didn't as it appears to be affecting many if not most users.
See Wireless Heat Map
Pete.
Resource Wireless Heat Map Access Points is related to wireless heat map and client positions. It means that it shows (summarize) only clients for which position is calculated positions on wireless heat map. In case there is no position calculated it will list 0. Also resource "All Wireless Heat maps" on NPM Summary lists 0 in column Clients in this case. Client location works when at least 3 access points and 1 signal sample, or 4 access points into the map are placed on Wireless heat map.
Sorry I don't follow your answer, Cisco prime displays the correct results.
Hi, i´m having the same issue, WLC 5508 8.0.120.0, but on the Wireless Heatmap one AP list just 3 clients, but on the NPM know that are 67 and the same on the WLC, solution?
Cisco Prime