Upgrade to Atlas , How to remove tri colour outline

I have recently upgraded to 9.5 from 9.1 and all the maps have gone wrong

I had a UK map split into regions that changed colour depending on the status these were all saved as ne-warning.gif , ne-up.gif . ne-down.gif etc. when I have upgraded the graphic is now coloured squares and the now over lap each other

Is there any way to remove this and make the border transparent again

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bshopp

Please open a support ticket to look into

njoylif

please post results when done. I have this issue as well.

AHooks

Same here! If anyone gets the solution to this it would be very much appreciated.

Many thanks

Adrian

michalB

there is a work-around in SP2:

until now, you had three different pictures for three different statuses: down, warning and up. The name of the file with the picture was like {name}-{status} (except the UP status), so there were files like picture-down.gif, picture-warning.gif, and picture.gif.

Network Atlas does not recognize the UP status image, unless its name ends with "-up". So if you have the correct picture named picture.gif, make a copy of it to create picture-up.gif.

Please note this has to be done on the server where Network Atlas is installed. If you want the files to be correctly synchronized with database, they have to be in the folder C:\Documents and Settings\{user}\Application Data\SolarWinds\NetworkAtlas\Maps\Orion\localhost\NetObjects\User Graphics

AHooks

Hi,

Your suggestion worked for me, however the file "picture.wmf" for me was the one that was the unknown grey colour, not the one for the UP (green) status.

I went in to the directory you referenced and changed the picture.wmf file to picture-unknown.wmf and now the image displays as it should. I guess in the same way you could do this for the unmanaged and external status' too.

Many thanks for your quick response to this and with an answer that has resolved my issues, and hopefully the others issues too!

Kind regards

Adrian