Hi,
I would like to upgrade from my current v9.0 to 9.1, but cannot find theupgrade file on Solarwinds - can someone please advise?
Maintenance is current & I can see all the SP's for 9.1, but not 9.1 itself.
Thanks, G.
If you download the Orion Network performance Monitor v9 package from your customer portal you will notice that it contains the v9.1 version install files instead of the v9.0 .
This issue should be addressed at the end of the month in order to show the minor version 9.X on the portal to not mislead users.
Concerning the upgrade, simply run the installer over the 9.0 app. This will install the Service Pack at the end of the installation before the configuration wizard if you let the Orion-9.1-Update.exe in the same folder.
Note that the Orion-9.1-Update.exe file is a Service pack update to the 9.1 version and is not intended to upgrade to version 9.0 to the version 9.1 . I just clarify that as I saw some customers that thought it was working like this which made sense before you know the proper way to upgrade .
As said by Brandon contact us if you need further help.
HTH,
Yann
Please contact support for guidance on getting the correct files
Excellent, thanks very much - correct files obtained.
Site is not particularly intuitive on this, perhaps consider changing the descriptions to make them clearer?