Database configuration error while re-installing Orion

Question

Orion seems to install correctly, but when the configuration wizard runs it hangs up at the database connection step I think. I get the following output to the log:

ERROR ConfigurationProgressScene - Exception while configuring plugin Orion Network Performance Monitor component Orion Network Performance Monitor Database. System.Runtime.InteropServices.COMException (0x80044818): [Microsoft][ODBC SQL Server Driver][SQL Server]Login failed for user '  '.
   at SQLDMO.SQLServerClass.Connect(Object ServerName, Object Login, Object Password)
   at SolarWinds.ConfigurationWizard.Plugin.Common.DBStructureProcessor.CheckDatabaseStructure(String serverName, String databaseName, String user, String password, Boolean useSQLSecurity, String fileName, ConfigurationLogDelegate log)
   at SolarWinds.ConfigurationWizard.Plugin.Orion.OrionMainPlugin.ConfigureDatabase(IOrionConfigHost host, ConfigurationProgressDelegate progress, ConfigurationLogDelegate log)
   at SolarWinds.ConfigurationWizard.Plugin.Orion.OrionMainPlugin.DoConfigure(IOrionConfigHost host, IComponentInfo component, ConfigurationProgressDelegate progress, ConfigurationLogDelegate log)
   at SolarWinds.ConfigurationWizard.Plugin.Common.OrionConfigPlugin.SolarWinds.ConfigurationWizard.Common.IOrionConfigPlugin.DoConfig(IOrionConfigHost host, IComponentInfo component, ConfigurationProgressDelegate progress, ConfigurationLogDelegate log)
   at SolarWinds.ConfigurationWizard.Host.ConfigurationProgressScene.DoConfigInThread()

What the devil is going on? I first tried a repair which didn't work. Tried uninstalling Orion folowed by a complete re-installation, but I still get this error. The SQL services are up and running including the default instance and the SQL Browser.

What am I missing?

Thanks for any help?

seikialice88 · Answer

I had this error, and it was because the password being used to connect to the NPM database stored in this file:

C:\program files (x86)\solarwinds\orion\swnetperfmon.db

was not correct.

I updated the password closest to the top of the file with notepad and saved the file.  You should be able to rerun the configuration wizard now.

Thanks,

Thanks you for the post.
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lawyer26 · Answer

I had this error, and it was because the password being used to connect to the NPM database stored in this file:

C:\program files (x86)\solarwinds\orion\swnetperfmon.db

was not correct.

I updated the password closest to the top of the file with notepad and saved the file.  You should be able to rerun the configuration wizard now.

Thanks,

mark_wiggans · Answer

When you reinstalled were you logged in with proper permissions? It seems the current user does not have sufficient rights to talk to the DB.

You might try this workaround-