Community
- Command Central
- MVP Program
- Monthly Mission
- Blogs
- Groups
- Events
- Media Vault
Products
- Observability
- Network Management
- Application Management
- IT Security
- IT Service Management
- System Management
- Database Management
Content Exchange
- SolarWinds Platform
- Server & Application Monitor
- Database Performance Analyzer
- Server Configuration Monitor
- Network Performance Monitor
- Network Configuration Manager
- SQL Sentry
- Web Help Desk
Free Tools & Trials

Missing items in report writer after upgrade to 7.

Hello all,

since I upgraded my Orion from 7.2 to 7.5 I got errors in the report writer:

- Custom properties were missing at all, now fixed by just adding any custom property in the Editor, afterwards all properties appeared again
- field "Date/time": missing properties like hour of day etc, only "date" available, there's been more items available before the update
- a great part of our scheduled reports now fail due to that absence of items.

How can I recover the missing items/selctions

cheers,
ralf

Ralf Hessberger

Administrator Network Monitoring
IT Shared Services Northern Europe

Phone: +49 5721 702 740
mailto: rhessberger@stadthagen.faurecia.com

Find more posts tagged with

Accepted answers

All comments

Network_Guru

See the following KB article:

support.solarwinds.net/.../ProblemDetail.cfm

And you need to re-install the Report Writer Date/Time Exclusion app after an upgrade.
See the text file included in the zip file for installation instructions

-=Cheers=-
NG

Jemini

I have answer to your first question:
read this
support.solarwinds.net/.../ProblemDetail.cfm
Question:

Why can't I see any of my custom properties in my reports after upgrading Orion?

Resolution:

After upgrading, you will need to update the schema files. To do this, first close the Report Writer, then start the Custom Property Editor, right click on the toolbar and select Customize. On the Commands tab, scroll to the bottom of the commands list (right side) and drag the item "Update Report Schemas" up to the toolbar. Close the Customize dialog and click the button that was just added. You should receive a message saying "Custom Properties have been added to all Report Schemas". Close the Customer Property Editor and start the Report Writer. You should now have access to your Custom Properties.

quote:Originally posted by ralf.hessberger

Hello all,

since I upgraded my Orion from 7.2 to 7.5 I got errors in the report writer:

- Custom properties were missing at all, now fixed by just adding any custom property in the Editor, afterwards all properties appeared again
- field "Date/time": missing properties like hour of day etc, only "date" available, there's been more items available before the update
- a great part of our scheduled reports now fail due to that absence of items.

How can I recover the missing items/selctions

cheers,
ralf

Ralf Hessberger

Administrator Network Monitoring
IT Shared Services Northern Europe

Phone: +49 5721 702 740
mailto: rhessberger@stadthagen.faurecia.com