DCOM was unable to communicate with the computer xx.xx.xx.xx using any of the configured protocols;

Hi,

Im facing some connectivity issue with Solarwinds DB, up on checking logs and events on Orion server. I found below Error

What could be the issue and how to fix this.

we are using NPM 12.4 and NCM 7.9

DCOM was unable to communicate with the computer xx.xx.xx.xx using any of the configured protocols; requested by PID 2c54 (C:\Program Files (x86)\Common Files\SolarWinds\JobEngine.v2\SWJobEngineWorker2x64.exe).

Thanks

Prashanth.GE

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michael.damron

This is usually caused by agents/wmi polling/SAM attempting to reach something that it cannot.

This article should point you in the right direction - Success Center

prashanth.ge

HI Michel,

Thank you for replying. But in our case we are not using SAM module, we are using NPM 12.4 and NCM 7.9.

Thanks

Prashanth.GE

michael.damron

Check out the article. It can also be WMI or agents as well.