Email Alerts from Orion NPM 9.5 Syslog

Question

I have a created a syslog email alert that will email on call techs when a serial interface is transitioning from operationa status up to operational staus down more than 2 times in a minute.

What I am having a problem with is the host name showing up in the email alert.  I have tried a lot of variable names in the email alert  like:

${Caption}

${SysName}

${Nodes.SysName}

But I am still unable to get the hostname in the email message.  Can anyone point me to where I am going wrong...

ecklerwr1 · Answer

I have a feeling that having access to the trap variable pairs will add a new dimension to what you can do with Orion depending on the crafting we do with the traps sent to Orion in the first place.

byrona · Answer

I have the same problem where the Hostname is populated with the IP address so I am really looking forward to having access to variables from other areas in the database, specifically the Node table.

FormerMember · Answer

Thank you for the reply.   The Hostname column is visible in my syslog viewer but is populated with the IP address.  The Sysname and Caption columns are also visible in the syslog viewer and are populted with the friendly name that I want to use in the email alerts but the variable I would normally use for these names does not work in the syslog alert email.

For the interim we will use the local host file for the name resolution.

One other issue I have noted witht he syslog emails is that I can not enter any text following the the line with the macros that display the message.