Hi,
I don't know if here is the right place to post this question,
but I'm looking for a vbscript to open trouble tickets.
Thanks
You will need to provide more details on the requirement for anyone to be able to help.
What help desk solution are you using?
Have you reviewed all methods for integrating alerting into a 3rd party application?
Usually ticketing systems can receive and parse; emails, snmp traps, command line tools etc.