Problem with google world map

azamanov

Hello

Current infrastructure one web server, 1 primary and 2 secondary pollers. All products patched and working fine. The google world map was working fine after the update until one day it stopped working. I currently see no error just empty page neither background gif or any background google maps.

I have tried copying the folders again, replacing the google api key and whatever not nothing works.

Any advice for potential solution is greatly appreciated.

mbird

If I remember correctly when you run the update or the webpage config wizard it wipes out files that get modified or added to the Orion directory. I played with this months ago but ultimately gave up on it--in the original deployment you should have added or modified some files in the Orion directory, right? Run through the setup steps again as if it was the initial deployment of this feature and I bet you can get it going again.

https://thwack.solarwinds.com/docs/DOC-171232#start=50

Where it talks about the GoogleMap directory--try that. I think that's what gets purged.