Issue with NPM 9.5 update

I am having 2 issues:

#1 - SolarWinds Orion Module Engine service terminated unexpectedly (non-stop)

#2 - APM Service Not available The Web Console is unable to communicate with the APM Service Engine. There was no response from the APM Service Engine located at servername:17777

I have ran the update twice and still having the same issue.

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orion_npm_9.5

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orion_module_engine

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Accepted answers

MTorok

Just wanted to include the KB that deals with changing your polling engine from -1.

http://support.solarwinds.com/kbase/ProblemDetail.cfm?ID=1180

All comments

bshopp

Have you re-ran the configuration wizard? If you cannot resolve, best bet is to open a support case

justty

Called support. For an unknown reason, the 9.5 upgrade failed to associates my nodes with the poller server.

Tech reassigned the nodes to the poller server and everything is working now.

chuco

I am having the same issue!!

chuco

What exactly did the tech do? I am having the same issue. Please help!

submariner

same here, i ve installed all new. didnt help.

MTorok

Just wanted to include the KB that deals with changing your polling engine from -1.

http://support.solarwinds.com/kbase/ProblemDetail.cfm?ID=1180