SWQL Variables & Alert Notes

Question

We are using NPM to alert and NCM to trigger a script, to log into a node, run the script and print the output.

When the alert triggers, NCM runs the script and stores the result of the script in the variable ${N=Alerting;M=Notes}.

This is correct, we can call this variable in other Alert trigger actions:

However on the alert itself, the alerts page does not show the alert note, its still blank. All Database entries for "Notes" in the Alerts tables seem to remain empty.

From AlertObjects table:

From AlertActive Table:

However I can prove that the value is correctly stored somewhere in the variable ${N=Alerting;M=Notes}

The above has all been verified by support as correct.?

So, what I'd like to achieve is adding a custom widget (I am thinking SWQL query) or another widget, where I can simply call and print the ${N=Alerting;M=Notes} variable. Can this be achieved in SWQL or any other widget, as I presume this is a SWIS function and not an SWQL one?.

Thanks!

jrouviere · Answer

There are definitely multiple variables.

{$Notes} might go to the Node Notes that mesverrum is suggesting, but Alerting Notes should definitely be populating those Alert Notes:

NCM Action to event ?

The other table appears to be just Orion.NodeNotes.

mesverrum · Answer

If I remember correctly the note is a Node note, not an alert note, add the notes widget to the node details view and see if you have data there.