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Ghost/Multiple Interface instances in Orion Web

Hello-

I am running Orion 8.5.1 SP3 on Windows Server 2003 SP2. I have a problem were one of my firewalls; a Fortinet FG-60, shows up in the Orion web gui with multiple instances of the same interface. For example, the physical device has WAN1, WAN2, DMZ, and Internal ports. When using, System Manager from the server console, each of these interfaces is listed. If I select all four to monitor, after a week or so, multiple WAN2s show up in the web gui. By checking the URL that the web gui is using and confirming the Interface ID in the System Manager console I am able to see that the System manager is showin the Interface ID for WAN2 is 380, but in the web gui I also have WAN2 instances listed with interface IDs of 29, 371, and 336. Why is this happening? How can I remove these from the DB without deleting the interface completely in the System Manager and loosing all of my historical trending data? This is a fairly serious bug in my opinion.

I fear that Orion is not counting interfaces correctly due to this and limiting the amount I can monitor as a result. I have not taken the time to manually count to confirm.

Thanks for any info that anyone can provide.

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FormerMember

not sure how you are getting the new interfaces in system manager because the only way to get new interfaces is to add them manually. it is normal for interfaces to change IFINDEX when the device is rebooted/modules added or deleted. but you should only get a notification that the interface has changed its index number.

Might want to see if someone is adding the interfaces on a different shift maybe.

SeaDave

Thanks for the response. I'm the only person here so no shift issues. My network is fairly small. 10 Servers, 80 Workstations, 2 firewalls (connected with T-1WAN), and 5 switches. The problem appears to only be happening with Fortinet FG-60 firewalls. I have not been rebooting the firewalls but I will see if I can change the version of SNMP that I am using. It seems to me that there should be some sort of manual over-ride in Orion that says watch this MAC and IP. They don't change and let me know if they do. The funny thing is that the multiple instances of the WAN2 interface only show up in the web gui. They DO NOT show up from the Console. Perhaps the issue is related to the fact that I can bind multiple IPs to a interface in the FG-60? I am not currently doing this.