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Can we get to know the Device Exact Model Number- if it is captured in Solarwinds Monitoring?

I need to know the exact model number and serial number of the Nodes and devices that are captured on Solarwinds Monitoring. is it possible please?

If yes a detailed help will be very useful.

Thanks in advance

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rharland2012

Depends on the device and whether hardware details are reported, but yes - you can get model/serial/service tag from many devices.

For example, here's info on the Node Details page of a Cisco router (in the Hardware Details widget):

It's tricky to build a report around this data, however, because this resource is designed to be used against a single node. If you're a fair hand with SQL queries, you can likely create a custom report to produce this data.

shriya.mehrotra

Thanks for the info bu i am unable to locate this 'hardware widget' and hence i cannot find the serial number of the nodes- where exactly is this widget located please?

rharland2012

Mine is located on my Node Details page - see attached image. It's on the left-hand column there. This is under the 'Customize Page' option on the Node Details page.

If it's not already there, you can add this to your details page as well.

This implies that you are polling the device in question to pull hardware information. I don't think there's anything special to that - when adding the node, just include 'Hardware Health' when resources are listed.