stuck alerts I can't acknowledge

Question

Hello,

All I see in my alerts view in the web console is 5 basic alerts named "Status", type "Basic" that can't be checked (ghosted), thus can't be acknowledged.  I am logged in as Admin.

I don't know what these are or how to get rid of them - any clues on what I'm supposed to do with these?

Thanks

lasher · Answer

You can't acknowledge "Basic" alerts.  If you want them not to show up disable or delete them.  To configure basic on the Orion server open the "System Manager"  then click "Alerts" at the top of the Manager.  Finally click "Configure Basic Alerts" to disable uncheck the alert or delete the alert your choice.

bertybert · Answer

Was a solution provided to this? I have the same issue.  I need to know how to acknowledge or delete basic alerts that are greyed out.