Custom Alerts Reporting Back Incorrectly

FormerMember

Hi, I have some pretty basic alerts configured within NPM to report back some info on servers like, Low Disk Space, High Memory or CPU usage etc etc.

On a number of occasions I am seeing Low Disk Space alerts coming through which are actually high memory alerts. For example, just got an alert that said..

"Solarwinds has detected low disk space on servername"

Disk Space Used 97 %%

When you actually look at that server you can see it was actually memory usage that was at 97%. The triggered alert in the log says.

Disks Physical Memory is using 97% of 8GB. There 247MB space available.

So somewhere the system is getting things confused. All alerts are correctly configured - seems to be the same few servers that have incorrect alerts sent.

Any ideas?

Thanks

nding

Mikeluff,

Memory are actually categorized as Volumes under the hrStorageTable, and that is the reason why you are seeing Volume alerts for them.

Basic Alerts does not have the ability to filter these out.

We would recommend moving to Advanced Alert.

You can follow the below steps to help you out:

1. Log into Orion server

2. Start > Programs > SolarWinds Orion > Alerting, Reporting and Mapping > Advanced Alert Manager

3. Click on "Configure Alerts"

4. Click on "New"

5. Navigate to "Trigger Condition" tab

6. Change "Type of Property to Monitor:" to Volume and it up as:

Trigger Alert when ALL of the following apply

   Volume Percent Used is greater than _____

   Volume Type is equals to Fixed Disk

7. Complete the Trigger and Reset Actions with the appropriate actions.

The following is a message that you can use: ${Caption} of ${NodeName} is ${VolumePercentUsed} used - ${VolumeSpaceAvailable}

HTH.