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Network Performance Monitor (NPM)
Problems uninstalling v7 as part of upgrade to v8
FormerMember
If you are experiencing a failure during the uninstall of version 7 or a message stating that version 7 still exists and you are unable to install version 8 or later of Orion, the following procedure should remedy the issue.
Warning: Use caution when editing your Windows Registry. If there is an error in your Registry, your computer may stop functioning. If an error occurs, you can restore the Registry to its state when you last successfully started your computer. For more information, see the Help for the Windows Registry Editor.
1. Run Regedit.exe.
2. Click Edit > Find.
3. Type Orion7NetPerfMon.engine in the Find what field.
4. Click Find.
5. Select the node in the tree that contains the Orion7NetPerfMon.Engine key
5. Select Edit > Delete to delete the folder.
6. Restart your Orion NPM install.
Denny LeCompte
Sr. Product Manager, Orion
SolarWinds
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