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Alert action executing VBScript

I am trying to configure an alert using the 'Execute a VB script' using the CSript.exe interpeter.

I can manually execute this from the Orion server via command line and it works but when I use this as command within the Alert application it says it worked but it never touches the server. I 'think' the problem minght be the ${Caption} variable but not sure.

The VB Script to execute I am using is

F:\work\CycleReachPlus.vbs ${Caption}

If I run the command from the command prompt as

cscript F:\work\CycleReachPlus.vbs myservername

it works, the service cycles.

Thoughts? Ideas?

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Accepted answers

FormerMember

An update....

Thanks to CJ Crouchet for the solution. This WAS related to the hostname. I was using ${Caption} but should have been using ${Node.Caption}.

All comments

pacetti

Have you reviewed, the KB article, "Tips for executing external scripts and batch files with alerts"? If none of the recommendations there work, let me know, so I can update it with better information.

Thanks,

FormerMember

Thanks for the KB but we already run the Alert service using a service account (so it can execute remote scripts on systems, etc.).

I know that works but I think the problem 'might' be the hostname......

FormerMember

An update....

Thanks to CJ Crouchet for the solution. This WAS related to the hostname. I was using ${Caption} but should have been using ${Node.Caption}.