Hi,
I cleared my SCP exam back in August 2012 and I have neither received my welcome kit nor my thwack account reflects it.
I am not sure who to contact. Any advise/help is appreciated.
Thanks,
Ahmer Zakir
SCP# 2063
Hi Ahmer,
First off, let me apologize and assure you we'll get your package to you. We appreciate you letting us know. I've already begun investigating its whereabouts and will send you an email momentarily.
Anytime you have a question or problem regarding the SCP program, please, don't hesitate to contact me directly at Gerry.Pond@solarwinds.com.
Again, please accept our sincere apologies. We know how frustrating that can be after all your hard work and effort and we'll take care of it.
Gerry "Skeeter" Pond
Hi Gerry,
I wanted to let you know that I received my welcome kit today and it is awesome! Thank you for your support and coooperation.
I do not see that my thwack account has the certification badge.
Please check.
