Why are we receiving email notifications from both Orion@domainname.com and from Network Performance Monitor? How can I receive emails from one or the other? I can't seem to locate it in the alert settings.
I'm not sure of details to be able to tell you for sure but if this is an alert set up through the website you need to look at "All Settings" then go to "Configure Default Send Email Action". You should see Name of Sender and Reply address which I think would be where this is. If these are trap or syslog alerts then it may be in a different place in those actual applications. Let me know if this works for you?
Great I see it only shows the orion email and not the network performance monitor.
Ronald Burgess
IT Systems Analyst
2491 Winchester Road, Suite 113
Memphis,TN 38116-3856
P: 901-922-0109
flymemphis.com
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It could be a per alert thing as well. If you haven't found this setting it is in an individual alert, Trigger actions, Sender Details. I provided a screenshot highlighting where I am talking about:
I know I had some from Network Performance Monitor from alerts that were traps and syslog messages that I was able to change after finding it. Those are set up in an application on the actual server rather than through the website hosted by the server.
Hi mr.robot,
To achieve this quickly, go to Settings in the web console, then Manage Alerts. On the Manage Alerts page, click on Action Manager and then group by Action Type. Select the Send an Email/Page action type, select all of the actions, and then click on Edit Action. In the window that pops up, you can edit each individual section. Expand out the Recipients section, then the Sender details. Tick both the Name of Sender and Reply Address fields, then populate with ${N=Generic;M=DefaultEmailSenderName} and ${N=Generic;M=DefaultEmailFrom}respectively. Make sure to have the correct name and email address configured in your Default Send Email Action settings prior to saving changes on this! This will ensure everything is consistent. Let me know if you have any trouble setting this up.
Rob Kavanagh
Prosperon - UK SolarWinds Partners
Installation | Consultancy | Training | Licenses
This report breaks out all the alert action settings so you can find which alerts have those values in them, use it inside a custom query resource
--Alert Configuration and Actions Report
select
ac.name as [Alert Name]
,'/Orion/Alerts/Default.aspx' as [_linkfor_Alert Name]
,case when ac.Enabled=1 then '/Orion/images/StatusIcons/Small-Up.gif'
when ac.Enabled=1 then '/Orion/images/StatusIcons/Small-Up.gif'
end as [_iconfor_Alert Name]
,ac.Description
,ac.Frequency
,case when ac.frequency < 60 then '/Orion/images/StatusIcons/Small-Critical.gif'
else '/Orion/images/StatusIcons/Small-Up.gif'
end as [_iconfor_Frequency]
,CASE
WHEN ac.Severity = 2 then 'Critical'
WHEN ac.Severity = 3 then 'Serious'
WHEN ac.Severity = 1 then 'Warning'
WHEN ac.Severity = 0 then 'Informational'
WHEN ac.Severity = 5 then 'Notice'
END AS [Severity]
WHEN ac.Severity = 2 THEN '/Orion/images/ActiveAlerts/Critical.png'
WHEN ac.Severity = 3 THEN '/Orion/images/ActiveAlerts/Serious.png'
WHEN ac.Severity = 1 THEN '/Orion/images/ActiveAlerts/Warning.png'
WHEN ac.Severity = 0 THEN '/Orion/images/ActiveAlerts/InformationalAlert.png'
WHEN ac.Severity = 5 THEN '/Orion/images/ActiveAlerts/Notice.png'
END AS [_iconfor_Severity]
,ac.AlertMessage
,aa.CategoryType
,a.actiontypeid
,ap.propertyname
,ap.propertyvalue
from orion.actionsassignments aa
join orion.alertconfigurations ac on aa.parentid=ac.alertid
join orion.actions a on a.actionid=aa.actionid
join orion.actionsproperties ap on ap.actionid=a.actionid
where ac.enabled=1
and ap.PropertyName not in ('EscalationLevel','executionIfAknowledge','executionRepeatTimeSpan','MessageContentType','Priority','SmtpServerID' )
and ap.PropertyValue is not null and ap.PropertyValue not like ''
--and (propertyname like 'EmailTo' or propertyname like 'EmailCC' or propertyname like 'EmailBCC')
--and (ac.name like '%${SEARCH_STRING}%' or ap.propertyvalue like '%${SEARCH_STRING}%' )`
order by ac.Name, aa.Categorytype desc, a.ActionTypeID, ap.PropertyName
