Community
- Command Central
- MVP Program
- Monthly Mission
- Blogs
- Groups
- Events
- Media Vault
Products
- Observability
- Network Management
- Application Management
- IT Security
- IT Service Management
- System Management
- Database Management
Content Exchange
- SolarWinds Platform
- Server & Application Monitor
- Database Performance Analyzer
- Server Configuration Monitor
- Network Performance Monitor
- Network Configuration Manager
- SQL Sentry
- Web Help Desk
Free Tools & Trials

Alerts Execute Program not working

FormerMember

I am trying to use PSExec to play a sound in the event of a particular alert condition. I am using this string:

c:\psexec.exe -d \\1xx.1xx.1xx.1xx "C:\Program files\Windows media player\mplayer2.exe" /play /close c:\sound.wav

This works great when I run from a Command Line but when I put it into the Alert Execute Program it doesn't work.

When I click on Test it says it is working but no sound.

Any ideas on how I can further troubleshoot?

Scott

Find more posts tagged with

Accepted answers

All comments

BXIV

Have the alert service allowed to interact with the desktop?

FormerMember

Thanks for the suggestion - I just tried that and same results, no sound.

With that thought in mind I thought I would try as a domain service account and tested - same thing, sends the email but no sound.

Here is the Test Log

3/13/2008 5:42:12 AM: Initiating test for alert High Temp.
3/13/2008 5:42:12 AM: Retrieved 2 actions for alert High Temp.
3/13/2008 5:42:12 AM: Preparing action type EMail to test alert High Temp.
3/13/2008 5:42:12 AM: Email 'Warning ${Date} ${Time} - ${NodeName} is ${CustomPollerStatus.Status}' from 'Warning ${Date} ${Time} - ${NodeName} is ${CustomPollerStatus.Status}' to '"Network Performance Monitor" <'">Orion>' has been successfully handed to the local mail handler for alert High Temp.
3/13/2008 5:42:12 AM: Action type EMail for alert High Temp completed successfully.
3/13/2008 5:42:12 AM: Completed action type EMail for alert High Temp.
3/13/2008 5:42:12 AM: Preparing action type ExecuteProgram to test alert High Temp.
3/13/2008 5:42:12 AM: Alert High Temp: Success - C:\psexec.exe -d \\1xx.1xx.1xx.1xx "C:\Program files\Windows media player\mplayer2.exe" /play /close c:\jrutoh.wav <<<<<------ NO SOUND HEARD!
3/13/2008 5:42:12 AM: Action type ExecuteProgram for alert High Temp completed successfully.
3/13/2008 5:42:12 AM: Completed action type ExecuteProgram for alert High Temp.
3/13/2008 5:42:12 AM: Completed test for alert High Temp.

BXIV

Did you also restart the service?

FormerMember

Yep, had to when I made the change