We are using advanced alert manager to configure alerts, how to eliminate duplicate alerts to be triggered.
We are receiving multiple alerts for same server again and again.
Check your email action in the Alert Escalation tab. Make sure the option to execute and a repeated interval is not enabled. Also make sure you don't have multiple alerts set up that would trigger on the same conditions.
It is already unchecked.
Polling interval is 5 minutes, so every 5 minutes alert is trigerred and received on the email address.
We need after receiving trigger alert, it should not repeat until reset alert is received.
That's how it works by design. Once the device is in an alerted state, the alert triggers and shouldn't re-fire. Now, if there are mulitple devices that meet the condition each time it checks, it will fire off an alert for each one.
But in this case after each time polling is done alert is fired, but I need alert should not fire if it is already trigerred and not resolved yet.
