Missing 2960***** OID

kim_k

Hi,

I have a handful of cisco switch models that my Solarwinds installation can't discover correct.

WS-C2960X-24TD-L discovered as Cisco Catalyst 29xxStack (SYSOBJECTID 1.3.6.1.4.1.9.1.1208)

WS-C2960X-24PS-L discovered as Cisco Catalyst 29xxStack (SYSOBJECTID 1.3.6.1.4.1.9.1.1208)

WS-C2960S-24TS-L discovered as Cisco Catalyst 29xxStack (SYSOBJECTID 1.3.6.1.4.1.9.1.1208)

WS-C2960S-48LPS-L discovered as Cisco Catalyst 29xxStack (SYSOBJECTID 1.3.6.1.4.1.9.1.1208)

WS-C2960S-24PS-L discovered as Cisco Catalyst 29xxStack (SYSOBJECTID 1.3.6.1.4.1.9.1.1208)

WS-C2960-24PC-L discovered as Cisco WS-C2960-24PC-L (SYSOBJECTID 1.3.6.1.4.1.9.1.950)

WS-C2960-48TT-L discovered as Cisco Catalyst WS-C2960-48TT (SYSOBJECTID 1.3.6.1.4.1.9.1.717)

WS-C2960-24-S discovered as Cisco Catalyst WS-C2960-24-S (SYSOBJECTID 1.3.6.1.4.1.9.1.929)

WS-C2960S-48FPS-L discovered as Cisco Catalyst 29xxStack (SYSOBJECTID 1.3.6.1.4.1.9.1.1208)

WS-C2960-24TC-S discovered as Cisco Catalyst WS-C2960-24TC-S (SYSOBJECTID 1.3.6.1.4.1.9.1.928)

None of the above loads the serial number which I hope there is a workaround for?

mesverrum

You will notice that several of those models reported back the same sysobjectid, based on the fact that the ID is shared across a product line Solarwinds cannot be more specific than that when using sysobjectid to find the Machine Type.  You can set up a custom node details poller and change the OID that Solarwinds uses to determine the machine type on those devices by following this guide.  You would need to check your devices as I don't recall off hand if cisco uses a standard OID across all devices for the more specific model info.  https://support.solarwinds.com/Success_Center/Network_Performance_Monitor_(NPM)/Create_a_custom_poller_to_get_more_info_from_a_node

Configure Vendor/Machine type when Orion is unable to detect it - SolarWinds Worldwide, LLC. Help and Support