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NetPath - "Unknown" polling period not logged?

We're trying to troubleshoot what could be a possible connectivity issue to Office 365 and so I set up NetPath as an additional tool to assist pretty much as soon as it was available. It's doing great so far but we see these dips periodically where NetPath doesn't log anything. Since I'm not exactly sure myself about what's happening--what do I tell people when I'm asked "Well what DOES that mean then?"

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Accepted answers

rmatejka

That could be an indication that your probing interval is too short. If you add ?debug to the end of the URL and then click the TESTS tab at the bottom of the page, the Ratio column provides an indication of how many paths are being discovered. If it is below say 90%, try making the Polling Interval longer to allow more paths to be discovered.

Rick

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rmatejka

What is your Polling Interval?

mbird

10 minutes.

rmatejka

Rick

mbird

I just bumped it to 20 minutes and I'll check later today to see if there are any more of those dips. Hopefully that's all it'll take!