Run-time error 339

I try to install Solarwinds Orion on a windows 2003 server standard version. When I click config wizard after installation, it reports "run- time error 339 missing xunzip30.ocx....."

I browse to "C:\Program Files\SolarWinds\Network Performance Monitor V7\Installs". In the NetPerfMon.LOG see many errors:

Could not Self-Register: C:\WINDOWS\system32\expsrv.dll
Could not Self-Register: C:\WINDOWS\system32\InnovaDemo1.ocx
Could not Self-Register: C:\WINDOWS\system32\xunzip30.ocx
Could not Self-Register: C:\WINDOWS\system32\xwpdlx20.ocx
Could not Self-Register: C:\WINDOWS\system32\sqlunirl.dll
Could not Self-Register: C:\WINDOWS\system32\xwpdlx20.ocx

How can i resolve this problem?

I get it fixed according to this URL. Thanks to CCrew
www2.solarwinds.net/.../topic.asp

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rbb

I am having the same problem...how can i download 7.8.5 version so that i can upgrade 7.4 to 7.8.5.

mark_wiggans

You need to contact customer service. Those versions have reached EOL so this may be a difficult process.

jdedmundson

I had the same problem and here is the reply from Support.

One of the requirements of installing SolarWinds Toolset is to have Administrative privileges on the system. It is possible that, although you were logged in as a Domain Admin, your account did/does not have the necessary privileges on the local system to successfully install SolarWinds Toolset.

I am guessing you worked around this by logging in as a local administrator or by disabling UAC (which allowed non-local admins to perform the required actions).

Sincerely,

Chris Foley - SolarWinds - Support Specialist
Support:866.530.8040 || Fax:512.857.0125
network management simplified | solarwinds.com

dhardy

Did you try regsvr32 for each from CLI?

cd Windows\system32

regsvr32 /s expsrv.dll

regsvr32 /s InnovaDemo1.ocx

regsvr32 /s xunzip30.ocx

regsvr32 /s xwpdlx20.ocx

regsvr32 /s sqlunirl.dll

regsvr32 /s xwpdlx20.ocx