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Do Windows reboot alerts last forever?

It seems that if one of our monitored Windows servers happens to reboot the alert sticks around for quite a while. For at least a month so far. I haven't found a way to acknowledge or clear these alerts so that they no longer display. Anybody else had this problem and figured out what to do?

Thanks

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windows_os

basic_alerts

Accepted answers

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mark_wiggans

If there is no reset condition, the alert will remain as an active alert.

charlesdf22

What is the reset condition for the reboot of a switch, router, or server?

The alerts I have for up/down are fine. However, reboots seem to stick around until the server that is hosting Orion is rebooted.

mark_wiggans

see the reply by KBASH

charlesdf22

Sooo..... you want us to modify the SQL database and to start utilizing advanced alerts?

mark_wiggans

It seems that if one of our monitored Windows servers happens to reboot the alert sticks around for quite a while. For at least a month so far. I haven't found a way to acknowledge or clear these alerts so that they no longer display. Anybody else had this problem and figured out what to do?Thanks

You can manually remove an alert by opening the database manager, expanding the NetPerfMon database, right-clicking on the Active Alert table and selecting "query". Change the radial button to Read-Write and then select the "stale" alert and delete the row.

Go back to your home page and then hit F5 to refresh the page. The alert should be gone.

Hope this helps...

hez

We "solve" this by unchecking the alert "Page me when a router reboots" in the "Configure Alerts" Dialog box. Then exit the dialog box with Done and reactivate the alert function again. Always felt that It was just me missing something, but I guess not... A bit strange this has never been fixed before. Should be an integrated function in the new engine to put in an timeframe for keeping the different alerts?

/heZ

chazaswell

Thanks for all the answers guys. I'll do some more experimenting and let you know how it goes.