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Network Performance Monitor Startup Error

* Upgraded from version 6.4 to version 7.1. Ran unload of 6.4, rebooted, then loaded 7.1
* No problem in the upgrade.
* After an hour or so, when trying to access the web page I receive the following error:
Cannot start SolarWinds Orion NPM Web Engine (OrionNPMWeb.Application).

Error Number -2147024882
006~ASP 0177~Server.CreateObject Failed~Ran out of memory

You may need to rerun the SolarWinds Configuration Wizard.
Visit www.solarwinds.net/.../Security for more detailed information.

* From the server console, within Task Manager, the DLLHOST.EXE process is utilizing the most memory. Username= IISUSER_SOLARWINDS MemUsage = 1,614,324K. The server has 2GB of memory.

* When I terminate DLLHOST.EXE, I am able to access the web page. Then again, after an hour or so, the page is unavailable. There may be a memory leak.

Any suggestions?

Sandy Rhodes

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cshiver

No suggestions, but can tell you that I am having the exact same problem.

- Chris Shiver

iunderwo

I started my SW deployment w/ 7.0 but here's something you might want to try.

* Run install per upgrade requirements.
* Remove C:\Inetpub\SolarWinds
* Reinstall

DLLHost can act really strangely from time to time.

// Ian Underwood - Service Management
// Level 3 Communications

cshiver

I actually did find a way to fix this issue...well, Solarwinds techsupport did.

They said that the error was related to Windows 2000 SP3 which I happen to be running (though I thought I'd already upgraded to SP 4).

I upgraded to SP 4 and I've been good since.

- Chris Shiver