Viewing Reports with Blackberry Not Working

kindbro

I have daily reports coming to my in-bin and Blackberry. These reports are created with the report scheduler and were working great - until I upgraded from V9.1 to V9.5.1 and now V10.1.

Does anyone know what changed in the way reports are sent?

Is there a way I can get it working again?

Any help would be greatly appreciated.

Bret

kindbro

It appears the server teams upgraded their BEZ server, around the same time I did my upgrade. It was only after doing a little more trouble shooting on my end that I was able to pin point the problem. The problem was not my NPM upgrade. The BB's handle the reports just fine when they are received by something other then a BEZ server.

A case was opened with BB support. Apparently, the emailed reports sent from Orion are sent with embedded images. The change in the BEZ server altered the way these emails were being passed along to our BB's. The ball is in their court now.