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Trouble with Orion NPM and ESX Server

I've added a few ESX servers for monitoring on SolarWinds Orion Network Performance Monitor 9.1 SP1

All of them work well except for one, getting the following error...

Orion Website Error

An error has occurred with the Orion website.

Additional Information

System.ServiceModel.FaultException`1[System.ServiceModel.ExceptionDetail]: Divide by zero error encountered. (Fault Detail is equal to An ExceptionDetail, likely created by IncludeExceptionDetailInFaults=true, whose value is:System.Data.SqlClient.SqlException: Divide by zero error encountered.   at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection)   at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection)   at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj)   at System.Data.SqlClient.TdsParser.Run(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj)   at System.Data.SqlClient.SqlDataReader.HasMoreRows()   at System.Data.SqlClient.SqlDataReader.ReadInternal(Boolean setTimeout)   at System.Data.SqlClient.SqlDataReader.Read()   at SolarWinds.NPM.Common.Models.Collection`2.FillCollection[CollectionType,ParamsType](CreateElementWithParams`1 createFunctionWithParams, CreateElement createFunction, String comman...).

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Accepted answers

FormerMember

That's been fixed in a later service pack. Service Pack 3 is what you need to update to.

All comments

FormerMember

That's been fixed in a later service pack. Service Pack 3 is what you need to update to.

dstj

Just applied Service Pack 3 and indeed cleared up the trouble.

Thanks for quick reply !

Hyppolitefrantz

hi all,

i'm running network perfomance monitor 9.1 sp3 i received the following error, how should i fixed it please.

regards,

Orion Website Error

An error has occurred with the Orion website.

Additional Information

System.ServiceModel.FaultException`1[System.ServiceModel.ExceptionDetail]: Divide by zero error encountered. (Fault Detail is equal to An ExceptionDetail, likely created by IncludeExceptionDetailInFaults=true, whose value is:System.Data.SqlClient.SqlException: Divide by zero error encountered.   at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection)   at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection)   at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj)   at System.Data.SqlClient.TdsParser.Run(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj)   at System.Data.SqlClient.SqlDataReader.HasMoreRows()   at System.Data.SqlClient.SqlDataReader.ReadInternal(Boolean setTimeout)   at System.Data.SqlClient.SqlDataReader.Read()   at SolarWinds.NPM.Common.Models.Collection`2.FillCollection[CollectionType,ParamsType

bshopp

Are you sure you are running 9.1 SP3? We addressed this issue in that service pack. When did you apply SP3?