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SolarWinds.DataProcessor.exe *32 very high CPU utilization

FormerMember · 2013-10-14T08:33:26+00:00

Hello! Orion Module NameOrion PlatformVersion2013.1.0Service PackNoneNodes currently monitored93Total nodes in license100Volumes currently monitored22Total volumes in license100 NPMLicenseProductionProduct NameNetwork Performance MonitorVersion10.5Service PackNoneCurrent number of interfaces96Allowed number of…

FormerMember

Hello!

Orion

Module Name	Orion Platform
Version	2013.1.0
Service Pack	None
Nodes currently monitored	93
Total nodes in license	100
Volumes currently monitored	22
Total volumes in license	100

NPM

License	Production
Product Name	Network Performance Monitor
Version	10.5
Service Pack	None
Current number of interfaces	96
Allowed number of interfaces	100

NTA

License	Production
Module Name	NetFlow Traffic Analyzer
Version	3.11.0
Service Pack	None

IVIM

Module Name	Integrated Virtual Infrastructure Monitor
Version	1.6.0
Service Pack	None

SQL

Local SQL Express

Windows Server 2008 R2

Intel(R) Xeon(R) CPU E5530 @2.40GHz 2.40GHz (2 processors)

Installed Memory (RAM): 4,00 GB

System type: 64-bit Operating System

Problem Description

I noted that CPU is permanently loaded by process SolarWinds.DataProcessor.exe * 32 for 75-100%. Why so occurs? How to lower loading?

Find more posts tagged with

solarwinds.dataprocessor

npm

Accepted answers

FormerMember

The problem was solved by an upgrade to NPM v10.6.

All comments

Hi,

is this caused by upgrade?

From which version you upgraded?

Do you receive a lot of traps or syslogs?

FormerMember

I,m upgrade NPM from 10.4 to 10.5. But I am not sure that it because of an upgrade. I didn't track CPU loading until now.

Comments from techsupport Solrawinds Orion:

"...From reviewing the logs it appears that the Multicast routing is causing problems within the Data Processor.

I have the following suggestions:

** Before doing any work on your database please make sure that you have a current backup as this will make a permanent change to your database. **

Please stop all the Orion Services using the Orion Service Manager (Start > All Programs > Solarwinds Orion > Advanced Features)

Next run this script against your DB:

IF (dbo.GetNpmDbVersion() = 8) -- version is equal to 10.5

BEGIN

IF EXISTS (SELECT * FROM sys.objects WHERE object_id = OBJECT_ID(N'[dbo].[NPM_RoutingNeighbor]') AND type in (N'U'))

BEGIN

IF EXISTS (SELECT * FROM sys.indexes WHERE name='IX_NPM_RoutingNeighbor' AND object_id = OBJECT_ID('NPM_RoutingNeighbor'))

BEGIN

--drop index

ALTER TABLE NPM_RoutingNeighbor DROP CONSTRAINT IX_NPM_RoutingNeighbor

--recreate the unique constraint

ALTER TABLE NPM_RoutingNeighbor

ADD CONSTRAINT IX_NPM_RoutingNeighbor UNIQUE (

[NeighborIdentifier] ASC,

[NodeID] ASC,

[ProtocolID] ASC)

END

Next restart the Orion Services using the Orion Service Manager. Monitor the CPU usage.

If this does not improve we can try disabling Multicast Routing completely:

1) Ensure you have a good back up of your Database.

2) Modify pollers table

Connect to your Database Using SQL Server Management Studio

Right Click on your Database -> New Query...

DELETE FROM Pollers WHERE PollerType LIKE '%Multicast%'

Click Execute

Monitor the CPU usage on the Orion Server.

If this does not help I would recommend upgrading your Orion installation to the latest version 10.6..."

Now I'm upgrade Orion NPM from 10.5 to 10.6, I track CPU loading... while everything is silent

FormerMember

The problem was solved by an upgrade to NPM v10.6.