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Hardware Health Temp Sensor Status 'Warning' for Cisco C3650

kiwinetwork

NPM: 11.5.1

IOS: 03.03.03SE

All of the WS-C3650-48TS switches have same problem on npm, is there a way to fix this issue.

Guy

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cjfranca

all de vices have same firmware version ??? Can you see this?

the treshold are default for all devices?

kiwinetwork

This ia a tempature reading from one of the switches

Inlet Temperature Value: 22 Degree Celsius

Temperature State: GREEN

Yellow Threshold : 41 Degree Celsius

Red Threshold : 56 Degree Celsius

ASIC Temperature Value: 44 Degree Celsius

Temperature State: GREEN

Yellow Threshold : 105 Degree Celsius

Red Threshold : 125 Degree Celsius

All the switches are running SW Version 03.03.03SE

Can't see a firmware version

Switch Ports Model	SW Version	SW Image	Mode
------ ----- -----	----------	----------	----
*	1 52	WS-C3650-48TS	03.03.03SE	cat3k_caa-universalk9 INSTALL

Package: Base, version: 03.03.03SE, status: active

File: cat3k_caa-base.SPA.03.03.03SE.pkg, on: Switch1

Built: Sun Apr 27 18:40:20 PDT 2014, by: smuppala

Package: Drivers, version: 03.03.03SE, status: active

File: cat3k_caa-drivers.SPA.03.03.03SE.pkg, on: Switch1

Built: Sun Apr 27 18:42:20 PDT 2014, by: smuppala

Package: Infra, version: 03.03.03SE, status: active

File: cat3k_caa-infra.SPA.03.03.03SE.pkg, on: Switch1

Built: Sun Apr 27 18:40:53 PDT 2014, by: smuppala

Package: IOS, version: 150-1.EZ3, status: active

File: cat3k_caa-iosd-universalk9.SPA.150-1.EZ3.pkg, on: Switch1

Built: Sun Apr 27 18:41:32 PDT 2014, by: smuppala

Package: Platform, version: 03.03.03SE, status: active

File: cat3k_caa-platform.SPA.03.03.03SE.pkg, on: Switch1

Built: Sun Apr 27 18:41:16 PDT 2014, by: smuppala

Package: WCM, version: 10.1.130.0, status: active

File: cat3k_caa-wcm.SPA.10.1.130.0.pkg, on: Switch1

Built: Sun Apr 27 18:41:59 PDT 2014, by: smuppala

cjfranca

I can´t to understand what devices in "

Inlet Temperature Value: 22 Degree Celsius

Temperature State: GREEN

Yellow Threshold : 41 Degree Celsius who device here?

Red Threshold : 56 Degree Celsius

ASIC Temperature Value: 44 Degree Celsius

Temperature State: GREEN

Yellow Threshold : 105 Degree Celsius who device here?

Red Threshold : 125 Degree Celsius

But I hae ideia.

You can run SNMPwalk:

- Open C:\Program Files (x86)\SolarWinds\Orion execut SNMPWalk.exe

- Enter IP address ´s node, Community String

- Click Scan save the file text.

Notice if there is any deficiency in reading or protocol error message.

kiwinetwork

This is from the snmpwalk file eveything which mentions tempature

.1.3.6.1.2.1.47.1.1.1.1.2.1006 = STRING: "Switch 1 - WS-C3650-48TS - Temp Inlet Sensor 0"

.1.3.6.1.2.1.47.1.1.1.1.2.1007 = STRING: "Switch 1 - WS-C3650-48TS - Temp Outlet Sensor 1"

.1.3.6.1.2.1.47.1.1.1.1.2.1008 = STRING: "Switch 1 - WS-C3650-48TS - Temp HotSpot Sensor 2"

1.3.6.1.2.1.47.1.1.1.1.7.1006 = STRING: "Switch 1 - Temp Sensor 0"

.1.3.6.1.2.1.47.1.1.1.1.7.1007 = STRING: "Switch 1 - Temp Sensor 1"

.1.3.6.1.2.1.47.1.1.1.1.7.1008 = STRING: "Switch 1 - Temp Sensor 2"

.1.3.6.1.4.1.9.9.13.1.3.1.2.1006 = STRING: "Switch 1 - Temp Sensor 0, GREEN "

.1.3.6.1.4.1.9.9.13.1.3.1.2.1007 = STRING: "Switch 1 - Temp Sensor 1, GREEN "

.1.3.6.1.4.1.9.9.13.1.3.1.2.1008 = STRING: "Switch 1 - Temp Sensor 2, GREEN "

The figures I took straight from the Cisco 3650 Switch

Specific Object Information

Object	ciscoEnvMonTemperatureStatusDescr
OID	1.3.6.1.4.1.9.9.13.1.3.1.2
Type	DisplayString
Permission	read-only
Status	current
MIB	CISCO-ENVMON-MIB ; - View Supporting Images
Description	"Textual description of the testpoint being instrumented. This description is a short textual label, suitable as a human-sensible identification for the rest of the information in the entry."

cjfranca

I see do not see anything wrong with the device.
with this test you will be sure that the problem is Nfrom Orion or device. Which version you use Orion? If not the UlTma can upgrade?
If the last repair the Core and NPM.

FREE Server Health Monitor | SolarWinds this application monitor temparature. Intall em another computer only for test.

cjfranca

I researched on the numbers in Snmp.exe and found nothing ender trim what they translate. Can you please send support the cisco and then post auqi what they say

prawij

This is a known issue with that release of IOS:

Hardware Health Temp Sensor Status 'Major' for Cisco C3650

You can upgrade your version of IOS or as a workaround use the "Manage Sensor Status" feature in 11.5 to set custom warning/critical temp thresholds for the affected sensors.

So in your example:

"Inlet Temperature Value: 22 Degree Celsius

Temperature State: GREEN

Yellow Threshold : 41 Degree Celsius

Red Threshold : 56 Degree Celsius

ASIC Temperature Value: 44 Degree Celsius

Temperature State: GREEN

Yellow Threshold : 105 Degree Celsius

Red Threshold : 125 Degree Celsius"

Select the lower reading sensors (that are showing as 24C and 33C), and set the warning threshold to be equal to or greater than 106F (close to 41C), and the critical threshold to be equal or greater than 133F

For the higher temp sensor, showing as 47C, do the above but use the ASIC thresholds to configure your custom threshold (221F for warning and 257F for critical).