NPM 9.1 SLX and Server 2003 x64

Hello! I am trying to move my Orion 9.1 installation to an x64 2003 box. Everything seemed to go fairly smooth but I am having problems with the Solarwinds Orion Module Engine. This service starts and stops. Each time it stops, I receive an ASP event in the application log. The error is:

Source: .NET Runtime 2.0 Error

Event ID: 5000

EventType clr20r3, P1 solarwinds.businesslayerhost.exe, P2 9.1.0.328, P3 48e402ab, P4 solarwinds.npm.businesslayer, P5 9.1.0.516, P6 497d4ef0, P7 146, P8 87, P9 exception, P10 NIL.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

I have tried to uninstall and reinstall .net and IIS along with repairing the Orion install. I have installed the x64 version of .NET. Does anyone have any ideas?

Thanks!

Rob

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Accepted answers

rhackler

I'm not sure what the answer is but I just re-installed with the 32 bit version of 2003. I followed all the same steps and all is now well.

Rob

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ecornwell

Hello,

I opened a support case because we had two services crashing in a similar manner. We are also running 9.1 SLX on Server 2003 x64. We're getting almost gig's worth of dump files a day because we still have the windows reporting settings turned up to high.

Our problems seem to be mostly coming from the JobEngineWorker but we do see the businesslayer host causing problems as well.

rhackler

I'm not sure what the answer is but I just re-installed with the 32 bit version of 2003. I followed all the same steps and all is now well.

Rob