Cannot logon 'account@domain' via Interactive/Default

Question

So I originally added "DOMAIN\Domain Admins" as a group with my privileged account in that group to SolarWinds NPM.  I then removed that group and added specialized groups.  One group has full admin rights, all drop downs are yes, and no limitations are in place.  I have my privileged account in that group.

Now when I'm logged into NPM with that account I can no longer use my account to add new individual accounts or group accounts.  I never got this error before.  I was able to add any account using my privileged network account.

This has to be a bug..

I get this error and if I click the search AD button 5 times, my AD account gets locked out (I've logged out, cleared cache, used a different browser, rebooted the SolarWinds NPM Server, etc) --

"Cannot logon 'account@domain' via Interactive/Default"

cspears · Answer

This resolved the issue for me!

Thanks

bpandit · Answer

Hi,

While using Active Directory Account details -

In user name Type user name in capital. it will work 100 %

Its not bug.

Thanks -

BPandit

richardcoppin · Answer

I've just upgraded our SAM install to 6.3 RC1 and I'm getting this same problem with SAM did the support guys managed to sort it out?

Is there a way to run a Test Active Directory Connection?

I've also noticed that when I go to create a new windows account I get "Use "<ServerNAME>\NETWORK SERVICE" account to access Active Directory..." is this picked up from the windows service or is this configured somewhere?