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Network Trends View

I added the Network Trends view and I can't get it to display the charts. It says "No Data FOr Selected Time Period". Any ideas?

Thanks!

Justin

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jonchill

This is a response I received from Solarwinds for the problem

Thank you for contacting SolarWinds.Net. I would first recommend the following steps:
1. Close all Internet Explorer browsers.
2. Add IISUSER_SOLARWINDS to the Administrator's group.
3. Open the Shutdown NetPerfMon tool which is located under Start/SolarWinds Network Performance Monitor/Advanced Features
4. Restart the Orion NetPerfMon website.
5. Unload the SolarWinds Orion NPM COM+ object.
6. Open Internet Explorer and go the Orion website.

If this does not resolve the "No data for selected time period" issue, then I recommend running a compact and repair on the database. To do this, open the Database Manager (Start - Network Performance Monitor - Database Utilities - Database Manager). If your SQL Server is not listed on the left hand side, add it now. Drill into the SQL Server, and right-click on the database (most likely named NetPerfMon) and select Compact Database.

If your are still unable to see your maps, go to C:\Program Files\SolarWinds\Network Performance Monitor V7\ then start the OrionWebBackup.exe, then click the "Create Backup" button and save your current configuration. Then send this file back to us.

Please let me know if you have any questions.
Thank you for choosing SolarWinds,

IT Infrastructure Manager
Pilgrim Hospital
UK