Syslog Query Timeout Through Web Page - After CommandTimeout Increase

benny

Hi,

  While querying 7 days worth of Sylog messages (1000 max shown) via the web console, I'm getting this error -

"Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding."

I adjusted CommandTimeout under C:\Program Files (x86)\Solarwinds\Orion\SWNetPerfMon.db to this

...
!
! Connection timeout in seconds
Timeout=20

!
! Database Command timeout in seconds
CommandTimeout=300
...

Then restarted all services via Orion Service Manager. Still a page timeout after roughly 1 minute.

Here are some other details -

Orion App OS - Windows Server 2008
Orion DB OS - Windows Server 2008 R2
Orion DB - SQL Server 2008 R2

Orion Version - 2010.1.0 SP1

Approximate Syslog Table Size - 130,000,000 rows

Thanks,
Ben ACT

MarieB

Hi Ben--

If you don't hear back from the community in a timely manner, open a support ticket.

Open a support ticket here.
http://www.solarwinds.com/support/ticket
Click Submit a Technical Support Ticket.
In order to receive technical support, you will need to be current on your SolarWinds maintenance. Complete the form. You will not be able to
upload your diagnostics, but you will receive an email back that allows you to upload diagnostics.

M