Hi
Please update if you have problems with 12.01 or NCM 7.5.1 ?
Sure like to get some good vibes ...
Before upgrate my production set..
/SJA
I'm watching for this as well, sja
I've been running 12.1 for several weeks and it is very stable. Well worth the upgrade.
Likewise we upgraded about 3 months ago and everything is green The interface change takes a little to get used to but you soon find your way around.
lynchnigel
mmm 12.1 it's not more den 10 days ...
My apologies 12 <- we did some time ago and 12.1 soon
Mine is 12.0.1
Hi Richard
Did you upgrate from 12.0 or from 11.5.3?
I stay up to date most of the time, so I did upgrade to 12 when it first came out and then 12.0.1 when it dropped. I've had very little problems with Solarwinds over the years and find that most issues can be resolved by running the configuration wizard again, it does a very good job of bringing things back to proper functioning. I've only had to make a couple of tickets and they are generally very quick to respond and work with me to resolve any problems. The one big key (but then you probably already know this) is to do a database backup prior to the upgrade. I've never had to restore from one of the backups, but if you did get to that point and didn't have the backup it could mean a whole lot of work.
I'd feel comfortable saying 12.0.1 is very stable. We have several components but NCM isn't one of them so I can't speak to that portion.
Thanks for the information Richard. I'm currently runing NPM 12 and planning to upgrade to 12.0.1 in order to upgrade SAM to 6.3.
We have upgraded to NPM12.0.1 and i can vouch for the stability once its installed. Currently we can't edit any of our interfaces on on of our additional pollers and the upgrade process was a little rough. We followed the Upgrade documentation and when we went to use the new package installer for the additional pollers we got a Orion core mismatch error. We Called SolarWinds support there advice was to completely roll back everything on the "physical" main poller to previous version and retry the entire upgrade. The rep wouldn't even entertain any other ideas she just kept stating that we have to roll back. We ended up going with a fresh install on both of our additional pollers. That is what most likely caused our issue. The problem i had was more with customer service not helping she didn't even want to web-ex to try and help us troubleshoot what went wrong she just kept repeating you must roll everything back.
tallyrich & kelly.ellison Do you remember which version you guys were on when you upgraded to NPM 12? I am in the process of prepping for a NPM 12 upgrade and was wondering if you guys ran into any bugs. We are on 11.5.2.
We were on 11.5.2 if we were already on 12 we would have been fine since the orion core would have already been updated with the 12.0 upgrade. bharris
I don't, but I try to apply updates as soon as they come out, so I'm pretty sure I stepped through as they were each released. It's been quite a while since I've been more than a rev behind on any component. In fact I'm often running Beta's as soon as they are supported.
Wow really? I'd be nervous to run betas!
We would never be allowed to run a beta in our prod environment!! I tried to convince my superiors that npm12 with the fully supported beta was stable but here we are in October and i just upgraded to 12....
The "New" licensing application does not recognize additional polling agents in the same server, it says my polling rate now is 192%, with three engines running. Before the upgrade to 12.0.1 from 12.0, it was 63%.
We are having major issues with NCM 7.5/NPM 12.0.1. After updating to NCM 7.5 the Configuration Wizard fails with error message saying "Error while executing script- Invalid object name 'NCM_SubJobs'.". SolarWinds Support has escalated it to application development. That was yesterday afternoon, still no response as of this morning.
I found an article (link) that mentioned an issue with NCM 7.5 and "NCM.Subjobs" plugin, not exactly the same symptoms and error message as I am getting, but I tried uninstalling the Customer Improvement Program as the article suggests. That did not fix it.
The whole thing had been down for hours, my NOC was getting impatient, so I decided to uninstall NCM and re-run the CW and that got NPM 12.0.1 and all the other modules running.
So now we have been running for a day without NCM... Also getting reports from the NOC that they are missing some dashboards and availability summary (%)...
Nightmare...
What versions did you upgrade from?
That's 7.5.1 to be exact.
What versions were you running before upgrading to 12.0.1 and 7.5.1?
We were at:NPM 12.0
NCM 7.4
IPAM 4.3.1
UDT 3.2.0
SAM 6.2.1
NTA 4.1.2
We wanted to upgrade NPM 12.0 to 12.0.1 but it required NCM 7.5.0 or greater
We tried upgrading NCM 7.4 to NCM 7.5 but it required IPAM and UDT to be upgraded
We upgraded IPAM to 4.3.2
We upgraded UDT to 3.2.4
We tried to upgrade NCM to 7.5.0 and it failed with the aforementioned error message.
We tried upgrading NPM 12.0 to 12.0.1 but it failed with same error message.
We tried installing NCM 7.5.1 and same error message.
Uninstalled NCM and re-ran CW and NPM 12.0.1 and the other modules are now working without NCM.
Do you remember what version you were on before 12.0? I was going to go from 11.5.2 to 12.0 and was trying to see if anyone ran into any issues.
I've been running NPM 12.0.1 and NCM 7.5.1 together for a few months now. No issues.
I upgraded to 12.0.1 as soon as it came out and everything is working fine.
Clean install mikegrocket, or what did you upgrade from?Any additional Pollers?
Thanks.
Ouch kelly.ellison not good to read. Are you able to advise the case number so SolarWinds staff who see this thread can review?
We hit similar issues with our upgrade on PreProd with 1 APE.
The upgrade advisor has now been updated to reflect the correct path as it missed a couple of modules that require the double update - NCM with NPM 11.5.3 > 12.0.1 upgrade
The APE failed the check on SAM, and we were at a loss to progress within the limited time that remained.
Couldn't update APE to NPM 12.0 seperately as it mismatched with core already being on 12.0.1
Reverting the core VM and Db to pre upgrade would have taken too long.
Uninstalled the SolarWinds modules from APE and ran the 5mb installer.
It just ran so smoothly, and did the APE install (upgrade) seamlessly.
No doubt I'll give an update on Tuesday as to how production upgrade goes sja
Core
2 x APE
2 x AWS
FSDb
2 x VMan Appliances
Something for those also planning a major upgrade -- I've logged a *Warning I'm upgrading please be available* ticket.
This can be of assistance as I have already provided diagnostics from the 6 windows servers, as well as the upgrade steps I will be actioning.
Support have already reviewed my solution so if it does go BOOM and I need to call, we can get deeper into the issue quicker.
Oh and I scheduled the upgrade to align with the US work hours too since I'm on the other side of the world
I've been on it since they came out. I had a few small issues, but they are all resolved. No big issues. I recommend the upgrade. The additional features are so worthwhile.
NPM 12.0.1 and NCM 7.5.1 have only been out for a few days. Are you sure you don't mean NPM 12.0.0/NCM 7.5.0 or do you mean you've been running the Release Candidate versions of 12.0.1/7.5.1?
I just wanted to report that the issues have been resolved by the Application Engineer. Apparently there was an issue with the NCM_Audit table being too large, AE truncated the table and installation completed successfully.
Just uprgraded from 12.0 to 12.0.1. Netpath has already come in handy, now we can see the path to much needed resources. We are also running NTA 4.2 and NCM 7.5.0, may wait and see how this goes then upgrade those as well.
What about a 'clean' install on a new VM? I'm at 11.5.3 currently. I've read some "not so nice" things about doing the upgrade, so I want to do a fresh, clean installation of 12.0.x (along with the newest versions of NTA, NCM, SAM, etc.).
My big question is how do I migrate all of my data, settings etc. from 11.5.3 to my new 12.0 installation? I would hope this would be an option, but not sure. Has anyone done this?
On ours we just linked it to the current database, and everything was pulled from that. Granted we don't have a huge environment (less than a thousand objects), but everything pulled up fine.
I'd run this question past SolarWinds support. There is enough difference between 11 and 12 that the database on the back end could be different.
I've had great success with building a new machine and just re-pointing the DB - but it's always been within the same major revision.
I would imagine you would have to run the upgrade regardless. There are tons of changes between 11.5.x and 12.0 that would need to be upgraded to operate correctly.
jlinkowsky what "not so nice" things have you read about? I'm will be upgrading to NPM 12 next week and would like to know of any issues people have read about or have had.
All you base belong to us - oh I mean all your data and settings can only be migrated successfully via the upgrade AFAIK.
Reason is it's a new major core release going to NPM12.0.
WebUI changes, The Db Schema updates, reporting and alerting changes etc..
We did a clean VM a year ago running NPM 11.5.3, then upgrade 2 days ago > 12.0 > 12.0.1 (and other modules)
No major issues so far with NPM / NCM combo.
Just be careful though if you have _ever_ run RC's. You are best to upgrade to the latest GA of that particular module version first
Hi All
lately the restrictions with Module-versions is a bit more tight than in the past, I assume this is due to the fact that there are so many new cool features and Integrations coming to the product. These features integrate into all modules so they depend on each other.
I had some troubles getting evervthing up to date with the new HA-Feature BUT: once I read the online help to get all versions and dependencies it worked like a charm.
Currently running in my lab environment:
Orion Platform 2016.2.100, SAM 6.3.0, DPA 10.2.0, NCM 7.5.1, IVIM 2.1.2, QoE 2.2.0, Toolset 11.0.3, NetPath 1.0.1, NPM 12.0.1, WPM 2.2.1
Also with HA
I know you won't jump to 12.1 ju like that..
Are on it now?
I moved to 12.0 have some issues with my AWS but the reset is stable..
/sja
Nice to know
I need good news about that release..
by the way how many pollers do you have in that setup?
So the NOC isn't on your back anymore?
I need to move to 12.1 NPM/NCM setup
Really don't need the NOC on my back if it's 5 hours service that included calling Solarwinds support..
I'm running the latest versions of NPM, NCM, and NTA with four pollers. I'm happy with their performance. No complaints so far.
Only 1 Poller in the Lab
